Health Office Administrator
A health office administrator is a management role that is responsible for overseeing the administrative and managerial aspects of a healthcare facility or organization. They are responsible for managing the non-medical aspects of a healthcare facility to ensure that it operates efficiently and provides high-quality care to patients.
Responsibilities typically include:
- EMR/OHIP billing
- Scheduling medical appointments and related communications and/or arrangements
- Preparing medical briefs for scheduled appointments
- Keeping patient appointments on schedule
- Ensure the availability of treatment information by filing and retrieving patient records.
- Maintain business office inventory and equipment
- Protect patients’ rights by maintaining the confidentiality of personal and financial information.
Other duties may include managing human resources, compliance, information, facility, some financing, and strategic planning.
About the Program
Our Health Office Administration program will prepare students for a career in clinics, hospital units, medical offices, long term care facilities, and other healthcare settings.
Our students receive training in management procedures, office skills, medical terminology, medical billing, software, and other skills and protocols that will prepare them to pursue a career in healthcare.
The duration of Hart College’s Health Office Administrator Program is 39 weeks; 780 hours.
What This Program Covers:
- Computer Fundamentals
- Employment and Customer Service Skills
- Medical Terminology
- Anatomy & Disease
- Medical Transcription
- Medical Billing
- Clinical Procedures
- Medical Office Procedures
- Job Search/Academic
- Review Techniques
The employment outlook will be good for health office administrators (HOAs) in Ontario for the 2022-2025 periods. Most health office administrators work in physician offices and hospitals. As new hospitals and other healthcare facilities are created, health office administrators should find further employment opportunities.
Employment opportunities are also improved for candidates familiar with medical terminology and associated data entry, and those who have a strong working knowledge of health care information system software, such as electronic medical records, and Ontario Health Insurance Plan (OHIP) billing. Comparatively, HOA has higher full-time positions, at 77% compared to 23% for part-time employment.